Volume II                                         

 

  A Web-Site with a                Useful Purpose!       

It's happened time and time again, a business owner has a web-site launched, and tells everyone to "check it out."  The business owner believes that the web-site is the thing that will absolutely propel their business.  However, as nice as the site looks, most sites are simply information portals, and most of the time it seems, the information that we seek (like price) is hard to obtain, or not available.  What may be overlooked is that although giving information is important, it doesn't necessarily make sales. 

I to am guilty of steering everyone and their brothers' to our site.  However, our site was designed with a useful purpose.  In developing our site we had one goal in mind, to simply save you time.  Giving you the information you want and offering easy on-line ordering.  By utilizing the internet to give you a tool that's always available has made it even easier to use our service.  If you have come across other sites that have a useful purpose, please share them.  Additionally, if you have any ideas on how we can make our site any simpler or even more efficient, please let us know.  We appreciate those of you that continue to tell others about our site (www.azoverlandblueprint.com).   

 


Our hours of operation are 8:00 am - 5:00 pm Monday thru Friday.  Except major holidays. 

Telephone
602-224-9971
FAX
602-954-7789
Postal address
3301 N. 24th Street
          Phoenix, AZ  85016
Web address & Electronic mail
www.azoverlandblueprint.com
plot@azoverlandblueprint.com
 

Have You Heard?

  • We've raised the price for the sharpest quality digital Color copies to 89¢ !!!  Check what you're paying, you'll see this is still a great deal!
  • We are now proud to offer, Color Laser Scans & Fiery output (images sent to or taken from the computer).
 

How's the Economy?

Here is our spin on what is going on in the local economy based on what we hear and see in our small business, of which a strong percentage of our customers consist of those in a construction related industry. It appears that things are still down, particularly relating to new construction of multi-unit housing, of which there seems to be a surplus in the Valley.  However, optimism seems to be more prevalent in regards to the other areas of construction.  Whereas several are expecting projects to revive soon after the New Year. Henceforth, we all continue to be ultimately optimistic.

 

 

            A Word From         "Insidethe Shop"

Put Money in Your Pocket by Freeing-Up Space!

Arizona Overland Express                            
       Exact, Fast & Friendly - Or It's FREE        
Great Rates & On time For Over 15 Years
    Your delivery is done right EVERY TIME!   
       Ask About Our FREE Delivery Bonus      
              Delivered Today, Tomorrow             
                         & We Do Routes                     
              NEW: On-Line Ordering at              
              www.azoverlandblueprint              
3301 N. 24th St.-------------------602-224-9971

Look around, see those rolls of plans that have been sitting there for months (they probably have a thick layer of dust on top of them).  No one is utilizing them anymore, but they still should be kept.

Where can we put those inactive rolls of plans so that they'll be out of the way, yet easily assessable?

OPTION 1:  Keep them where they are.  The assumption is; it's not costing anything, and we have learned to work around them.  The truth is; rent is charged by the square foot, and if you don't need as much space, why pay for itA neater office is nicer to work in, and presents a better image.

OPTION 2:  Take them home and put them in the garage.  The assumption is; it doesn't cost anything, and they're not in the way. The truth; well, just see what  your spouse thinks about moving the clutter.

OPTION 3:  Put them in storage.  Gets them out of the way, but why pay an additional ongoing cost?

OPTION 4:  Have us scan the plans into the computer and compress or toss the hard copies.  We charge 25¢ per square foot, and this includes naming and organizing each page and set.  They'll be in a format that will allow you to view the plans on your computer, and if you want a hard copy, we can print it at any time.  Yes, there is small one-time hard cost, but it's a lot less expensive than the on-going cost you have today.  The only question left is: What will you do with all that free space?

If you're not ready to get rid of the paper, we also have for sale; mobile bins/files and racks.  

 

"Where's the Service?"

As another year is coming to a close, it seems as if the quality of service that we receive will continue to move down another notch as complacency appears to be on the rise.

It seems that the further we think back, the more it seems that people cared and took more pride in helping others.  Today, if we took a poll, whether they want to help others, the answer would indubitably be the same as it's always been, "yes".

So why has quality service been declining?

One theory is: that as a sign of the times, whereby our society has strived to improve efficiencies, businesses have grown in size offering more variety.  Becoming the one-stop-shop is not only necessary, but paramount.  Companies of size can increase buying power while not increasing staff, and thus offer lower pricing.  Only sacrificing service.  Since the competition is doing the same, the customer can not demand improved service by taking their business elsewhere.  In the end we all continue to expect a little less.

How can we break this vicious cycle?

Seek out the small business, and be willing to pay a little more (understanding that there's a premium for good service).  If you're treated well, tell others about that particular business.  After we all get a taste of good service, we'll have no choice but to "raise the bar".

Just for Fun!

In this picture, where is the second horse?


 Arizona Overland Blueprint
 
 Is a Full Service Reprographics Shop Offering
Blueline / Blackline / Sepia
Presentation Blackline
Bond / Vellum / Mylar
Plotting
Scanning
Enlargement / Reduction
Foam Mounting
Sticky Backs / Transparencies
Spec. Books
Color Copying
Laminating
Business Cards
Drafting, Engineering & Paper Supplies
Statewide Courier Service
And More...
 Fast Pick-Up & Delivery
 3301 N. 24th St.-----------------------602-224-9971

You Must Be Joking!

In the restroom at the shop, I had placed a sign directly above the sink. It had a single word on it -- "THINK!" 

The next day, when I went to the restroom, I looked at the sign and right below, immediately above the soap dispenser, someone had carefully lettered another sign which read -- "THOAP!"
 

 

 

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